BUSINESS has halved for a trader whose livelihood has been knocked by the third closure of one key road in just six months.
Simon Greaves, owner of The Cutting Room, understands the need for the work to be done in Bath Road, but he is calling for more help for traders needing to claim compensation.
Severn Trent started digging up a stretch of the major street on February 11 to carry out sewer repairs, which are anticipated to take two weeks.
It has left the 37-year-old businessman from Leckhampton with a hole directly outside his shop. He said: "I know they have closed it quite a few times, but I can cope with it because I know the repairs need to be done.
"But I just can't understand why I am having to put in compensation claims to them and why no one has been to talk to me about it. Other utility companies like Western Power have been out and discussed the impact with me face to face, but Severn Trent have not done this.
"It would just make it so much easier to sit down and talk to someone about it."
Mr Greaves said footfall to his business had halved while workers were on site.
He said: "I have had to send a couple of girls home as business has been bad and that is catastrophic as some are self-employed or working on commission, and we are all losing out.
"I completely accept the work has to happen, but I just can't get my head around why someone won't just talk to us about it. It really is affecting everybody."
A spokesman for Severn Trent confirmed a representative would visit The Cutting Room following the Gloucestershire Echo's inquiry.
She said: "We would like to apologise for any inconvenience our work in Bath Road in Cheltenham may be causing the community and thank them for their patience during this time. While we carry out this essential sewer repair work, we will do our best to minimise disruption to residents and businesses.
"Via our loss of profits compensation scheme, any business that thinks that it has lost profits as a direct result of our work is entitled to apply for compensation.
"We understand that our works can be inconvenient for local residents and road users, and we anticipate this work being completed by the end of the week."
The same stretch of the road was closed for two weeks last October and November and before that it shut during August.