ROBINS chairman Paul Baker wants to see more common sense and less intervention by the law when it comes to dealing with football hooligans.
Fans who abuse players or fellow supporters online have been warned they could face prosecution, as lawyers and police unveil a new policy for tackling hooliganism.
New guidance issued by the Crown Prosecution Service (CPS) said that communications that included threats of violence or damage to property, specifically targeted individuals, or that may breach a court order should be "prosecuted robustly" if there is enough evidence for a realistic prospect of conviction.
The new stance comes after Cheltenham twice came under the spotlight last season because of hooliganism.
Aaron Cawley was jailed for four months for assaulting Sheffield Wednesday goalkeeper, Chris Kirkland, during a televised match with the team he supports, Leeds United.
The 21-year-old from Hester's Way has a history of football-related disorder and was banned from every ground in the country when he was aged 16.
Ben Townsend, 25, of Warden Hill, also ended up in court after sending racist tweets about Northampton Town players Adebayo Akinfenwa and Clarke Carlisle following their game with Cheltenham Town.
Two Robins fans were banned from Whaddon Road last year following anti-social behaviour in the stands.
Cheltenham Town chairman Mr Baker said: "I don't think we have a big problem really. Football is watched by millions worldwide and it is a very popular and emotional sport.
"Things do get said which people regret, but I don't think we need the strong arm of the law, just more common sense."
He said a proactive approach was used when it came to stewarding Abbey Business Stadium, which prides itself on its family feel.
Mr Baker added: "I think our players accept that abuse is sometimes part and parcel of the game. They are in the limelight and that is what happens.
"Clearly it is not right, but anyone in public life will occasionally get grief."
Simon Masters, spokesman for Gloucestershire Constabulary, said: "Gloucestershire police takes reports of this nature very seriously, and if we are made aware of any possible offences then we would of course investigate fully and take the appropriate action."
Sports prosecutor Nick Hawkins said criminal abuse inside as well as outside sports grounds would be dealt with in the run-up to England's World Cup qualifiers in the autumn.
He said: "It's not just criminality in the stands that will be taken on.
"Our legal guidance on communications sent by social media clearly sets out how we will approach the abuse of players or fellow supporters online, and I'm glad to say we have the full support of the Football Association and the Professional Footballers' Association."