RUBBISH has been left to pile up in the town's streets after waste collections were cancelled.
Bin lorries were scrapped across Cheltenham and the Cotswolds after the area was hit by heavy snow last weekend.
But residents have now questioned why rubbish has still not been collected by the end of the week after most of the snow and ice has melted.
Many have been left confused over when their rubbish will now be removed.
James Hiatt, of St Paul's Street North, said the situation was farcical. He added: "It is totally clear of snow here and it was clear on Thursday as well.
"Looking at Royal Mail or delivery companies, they are providing services that are similar without any apparent interruption – if they can do it, why can't the council? It just seems ridiculous.
He added that he was angry because Tewkesbury Borough Council had started to resume its collections on Thursday morning.
Peter Keys, of Leighton Road, said the waste collection teams needed to toughen up. He said: "Everywhere else seems to be running collections.
"The supermarket is doing deliveries, the milkman is bringing milk to my doorstep and the postman isn't having any trouble getting through.
"Why is it that our council is the only organisation which cannot battle through the snow?"
Jackie Sallis, 46, who lives in Coniston Road, added: "I don't know what is wrong with Cheltenham.
"They must be on another planet. It will be another fortnight before they will be around again and that is absolutely not good enough."
Collections in Gloucester did not stop completely while services in Tewkesbury returned to normal on Thursday.
Ubico, the company which collects rubbish on behalf of both Cheltenham Borough Council and Cotswold District Council, said that while workers have been off their hours have been banked.
These will then be taken into account when they work extra shifts to catch-up next week. It also stressed that it had started clearing black bags in the town on Thursday. Workers will be working on Saturday doing a similar job.
Beth Boughton, waste and recycling manager at Ubico, said it had been unsafe to reinstate full collections as some areas of the borough were still very icy.
She said residents whose collections have been missed will be able to present additional waste or recycling on their next collection day.
Waste collections in Cheltenham and the Cotswolds are due to resume as normal on Monday.